We, at BuyHearingAid, understand that sometimes purchases can be unfit for you and in time you understand that you're not satisfied with your purchase. Kindly find below everything that you should know about the Return and Exchange policy for hearing aids at BuyHearingAid.

90-Day Money Back Guarantee:

BuyHearingAid offers a 90-Day Money Back Guarantee plus an exchange program to match all of our hearing aids. Kindly notify us immediately away if, after using your hearing aids for the first 60 days, you decide they are not the best fit for you. If you are not completely satisfied with your purchase, you can return it to us for a full refund. The hearing aid must be in its original condition and packaging, and all accessories, manuals, and warranties must be included.

Exchanges:

We are pleased to assist you if you want to switch out your hearing aid for a different model. We'll work with you to identify the ideal hearing aid for your need. All you have to do is call us at 888-575-4718 from 8A - 5P EST or, email support@buyhearingaid.com to obtain a Return Authorization from us.

How to Get the Process Started?

Get in touch with us at our customer service department to start a return or exchange. You will receive information from us on how to send the hearing aid back to us. The hearing aid will be processed for a refund or exchange as soon as we obtain it and confirm that it is in its original packing and condition.

We will use every effort to ensure that you are fully satisfied with the hearing aids you purchase. Don't be hesitant to get in touch with us if you have any queries or reservations about our returns and exchanges policy. We appreciate you selecting our hearing aids!